The information you provide helps companies and other organizations to improve their products, services, and marketing efforts to better meet the needs of their customers, employees or members. It also helps organizations to better understand market related activities and associated changes.

The information you provide will be used as market research. It will never be used to try and sell you any type of product or service. The primary reason for each survey program can really vary. We conduct surveys for all different types of companies and organizations on a lot of different topics. Generally, they want to know what people think about their products, services or an event etc. How satisfied people are with them as an organization and how they run their operations. They may also want to know about your needs and preferences as an active customer in a particular market. Sometimes, they want to get reactions to new ideas for products or services or determine pricing sensitivity.

Yes it is. When we conduct a survey, your answers are combined with those of many other people to produce statistical reports. When a report includes examples of individual answers to survey questions, these answers are presented anonymously. No one outside our company can associate your answers with your identity. As a market research firm, we take very seriously our obligation to keep the identities of survey participants confidential. For additional information click on Privacy.

The email addresses we use typically come from our client which in many cases may very well be a supplier of yours or even your employer. Another source is opt-in email lists that are available for rental, in which case we try to match the topic of the survey to a topic of interest to people who opted into a particular email list. Another source might be a company who happens to have its own email list of users, customers or prospects.

It really depends on what our client decides. Incentives clearly have some benefit in terms of increased response rates. In some cases nothing is offered and in others it might be a very small monetary award or perhaps a small donation to a particular charity. We almost always offer suggestions to our clients but they are the ones who make the final decision.

Yes since we might need to mail you a check. We have to know your name and address in order to pay you. Since we run surveys for 2-3 weeks sometimes it can take as long as 30-45 days to receive your incentive. If you don’t receive your incentive within 45 days please Contact Us

Your email invite will give you an estimate of how long the survey will take to complete. Most surveys range in length from 5 to 15 minutes.

Please try and respond as soon as you can after receiving a survey invite. If you wait to long you may find that the survey has ended and you missed the chance to participate and be eligible for any incentive.

We almost never have the opportunity to share survey results with survey respondents. Our clients sponsor each survey for its own use in planning and decision-making purposes. Companies often conduct surveys to gain a competitive advantage, which would be lost if the survey results became public knowledge.

We will tell you who is sponsoring the survey when we can. In most cases the sponsor of the survey wants to remain anonymous, knowing the sponsor could influence the way in which people answer the questions.

ERSurveyCenter.com is the web site where Essential Resources LLC conducts online surveys. For more information about the company, please click on About Essential Resources LLC.

If you have any questions not answered from above please email us at: info@Essential-Resources.com